Legal
Refund & Cancellation Policy
Last updated: September 2026
Before the visit
If you need to reschedule, contact us at least 24 hours before your appointment and we will set a new date at no charge. If you cancel at least 24 hours before the scheduled visit, the $119.99 fee is refunded in full. Cancellations made less than 24 hours before the visit are refunded at 50%.
After the visit
The flat fee covers the in-home audit and the preparation of recommendations. Because the service is performed and completed on-site, the fee is non-refundable once the visit has begun, except where a switch we execute on your behalf is later reversed by the provider through no fault of your own.
How to request a refund
To request a refund or reschedule, email Robert@Subscriptionsavingsathome.com or call 781-661-7283 with your booking details. Approved refunds are returned to the original payment method within 5–10 business days.
Promotion codes
Discounts applied through a promotion code reduce the fee paid and do not change the terms above; refunds are calculated on the amount actually paid.